ipSCAPE Vault Knowledge Hub
Overview
Many organisations have compliance and regulatory obligations where they require the storage and management of call data. ipSCAPE Vault is a storage solution that enables the easy storage and retrieval of call recordings and data, with management features to enable users to search, filter and organise items to achieve organisations compliance objectives.
Benefits
Maintain Compliance and customer trust
Meet regulatory requirements and store recordings as long as they are requiredSimplify call recording management
All call recordings in one place, with advanced search tools and filtersSecurity
Data is encrypted and securely hosted on Azure
The standalone Vault product can be accessed by the site with the user log in credentials configured by a Vault Administrator:
1. Modules
Vault consists of two main modules:
Follow the links above to view more information on each.